Privacy Policy & Data Protection

1. Overview and Commitment

Digixam Technologies & Management Pvt. Ltd. ("Digixam", "we", "our", or "us") operates as an examination technology and assessment service provider for educational institutions, government bodies, and corporate organizations. We maintain the highest standards of confidentiality, security, and integrity with respect to all personal data and assessment materials entrusted to us.

2. Types of Information We Process

During the administration of online and offline examinations, Digixam processes data strictly on behalf of our client organizations (the Data Controllers). This includes:

• Candidate Identifiers: Name, roll number, registration number, date of birth, category, and government ID numbers.
• Contact Information: Phone number and email address for admit card issuance and status notifications.
• Biometric Data: Optical/capacitive fingerprint templates captured exclusively at examination entry gates for real-time authentication and anti-impersonation checks.
• Examination Responses: OMR answer sheet bubble marks, computer-based exam answers, question timers, and keystroke/click logs.

3. Purpose of Data Processing

We process collected data exclusively to:

• Verify candidate eligibility and prevent identity fraud or proxy test-taking.
• Deliver secure question papers and record candidate responses accurately.
• Scan, digitize, and evaluate OMR sheets using automated double-pass algorithms.
• Calculate scores, apply normalization formulas, and generate merit lists as instructed by the examining authority.

4. Biometric Data Protection

Candidate biometric templates (fingerprint hashes) are captured solely for authentication during the specific examination cycle. Biometric templates are stored in an encrypted format using AES-256 standards and are never sold, traded, or shared with commercial third parties. Upon conclusion of the examination audit cycle and formal sign-off from the examining authority, biometric records are securely purged or handed over in accordance with client contract stipulations.

5. Data Retention and Disclosure

Digixam retains examination answer sheets, scanned OMR images, and computerized test logs for the duration specified by the contracting educational or recruitment authority. We disclose records only to authorized representatives of the contracting body, regulatory authorities when legally mandated, or in response to official judicial orders.

6. Security Measures

Our infrastructure employs multi-layered digital and physical safeguards, including encrypted database storage, secure socket layer (SSL) transmissions, role-based access restrictions, and physically isolated confidential printing facilities monitored by 24/7 surveillance.

7. Grievance and Inquiries

For questions or privacy concerns regarding examination data handling, please contact: